T & C for Clean Provisions Ltd.

1. Products

1.1 All products are clearly described and Clean Provisions are not liable for a customer wrongly using a product.

1.2 Clean Provisions are contactable and can supply customers with any information they need before they decide to purchase a product.

2. Cancellations

2.1 No refunds are given on products or deliveries once purchased.

2.2 Delivery cancellations or rescheduling within 12 hours of the expected delivery time will not be refunded. The delivery charge is non-refundable, but the purchased order still stands and can be rearranged for a new delivery date/time. A new delivery fee must be paid.

2.3 Any rescheduled or cancelled food deliveries are the customers own responsibility and Clean Provisions cannot be held accountable for the products after the original intended delivery time.

3. Prices

3.1 Prices are finalised on the checkout page.

3.2 Prices are subject to change at our discretion.

3.3 Once an order is placed the price is final for that order.

4. Payment

4.1 Full payment is required upon checkout.

4.2 Until full payment has been paid Clean Provisions cannot guarantee the availability of the products.

4.3 Once the order has been made, the customer is in agreement and acceptance of purchasing the product as described on Clean Provisions’ website.

5. Delivery

5.1 We allocate 10-minute delivery slots. This is not necessarily the exact time the delivery will happen. The allowed delivery time may be within a 1-hour window on either side of the 15-minute delivery slot booked.

5.2 Delivery cancellations or rescheduling within 2-hours of the expected delivery time will not be refunded. The delivery charge is non-refundable, but the purchased order can be rearranged for a new delivery date/time. A new delivery fee must be paid.

5.3 Any rescheduled or cancelled food deliveries are the customers own responsibility and Clean Provisions cannot be held accountable for the products after the original intended delivery time.

5.4 If the customer provides the wrong information on the order form, Clean Provisions are not liable for the delivery of products to a new location without a new delivery payment fee and will not be liable for the products’ condition.

6. Risk

6.1 The customer accepts all risks when buying the products.

6.2 Clean Provisions are not liable for how the customer uses the products.

6.3 Clean Provisions are not liable for the outcome of the use of any products used by the customer.

6.4 Full details of ingredients and allergens are available on the Clean Provisions website and are available upon request at pop-up events.

6.5 Household and bathroom liquid refills come with a printed label of instructions and ingredients for the customer’s use.

7. Inspection of Products

7.1 All products are inspected by Clean Provisions before delivery to customers.

7.2 Customers must inspect the products upon receiving them.

7.3 Once the customer has accepted the order they are agreeing that they are happy with the products.